Clear information about what you share with us.

When you contact us by email, phone or WhatsApp, we receive the information you choose to share. This may include:

• Your name
• Business or company name
• Email address or phone number used to contact us
• The service or project you want to discuss
• Your message and project context
• Documents or links you choose to share

Direct correspondence can also include sender details and information supplied by the email or messaging service you use. Our website hosting and security systems may create technical logs such as an IP address, request time, browser information and error records. Opening an email, phone or WhatsApp link does not itself submit a project inquiry through this website.

Please do not include passwords, payment-card details, medical information or other highly sensitive information in your inquiry.

We use the information to receive and review your inquiry, understand the requested outcome, contact you, prepare a relevant next step and keep an internal record of the conversation.

We may also use limited technical information to operate, protect and improve the website, diagnose errors and prevent misuse. If you tell us how you found PRCONNECT, we may use that context to understand the source of your inquiry.

Contacting us does not subscribe you to unrelated marketing. If we later invite you to receive optional updates, that choice should be presented separately.

Depending on how you contact us, correspondence may be kept in PRCONNECT's business email or messaging services. We may also keep contact details and relevant notes in our business systems to manage the response. Access is intended for PRCONNECT team members who need the information to review, respond to or support the inquiry.

The information is not published on the website. We do not use a project inquiry to give the public access to your message.

PRCONNECT relies on providers that help operate the website and business systems, such as hosting, infrastructure, email, security, backup and operational software services. They may process information only to the extent needed to provide those services or protect their systems.

We may also disclose information when reasonably necessary to protect people or systems, address misuse, establish or defend a claim, complete a business transaction, or respond to a valid requirement from an authorised body. Other providers depend on the service configuration.

We keep inquiry information only while it is reasonably useful for responding, evaluating or maintaining the potential business relationship, protecting the service, keeping necessary business records, or resolving a concern. When it is no longer needed, it should be deleted or de-identified through normal operational processes. Residual copies may remain temporarily in protected backups.

You may contact us to ask what information we hold about your inquiry, request a correction or deletion, or ask us to stop a follow-up that you no longer want.

Some requests may be limited when information is still needed for security, record integrity, an unresolved transaction or another valid operational obligation. We may ask for enough information to verify that the request relates to you before acting on it.

The public website may use essential browser features such as local storage, cached files and a service worker to remember device-level preferences, improve loading and support installable Progressive Web App features. These features can leave data on your device until your browser removes it or you clear the site's stored data.

External links and embedded third-party services, if present, may apply their own cookies or storage under their own notices. If PRCONNECT introduces non-essential analytics or advertising technologies that require an additional choice, the website should present that choice separately.

The website and business contact channels are intended for business users and are not designed for children. We do not knowingly invite children to submit personal information. A parent or guardian who believes a child has submitted information can contact us so we can review and, where appropriate, remove it.

We may update this notice when the website, contact channels or operating practices change. The date at the top shows when this version was last updated. Material updates should be reflected on this page before or when they take effect.