The challenge
Buying mobile data for travel can feel technical and uncertain, especially when users need to compare destinations, plans and activation steps quickly.
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Travel eSIM Application
PRIeSIM
A travel eSIM storefront with destination search, prepaid data plans and QR-based activation, designed for a straightforward purchase on mobile and desktop.
Created by PRCONNECT & Bendyn
- Project type
- Mobile Apps
- Status
- Live
- Platforms
- Mobile web, PWA, Desktop web
Our approach
We simplified the journey into destination, plan, purchase and activation, using direct Albanian-language guidance and visible support throughout the flow.
Features
Destination-first search
Users begin with where they are travelling, not technical plan codes.
Clear plan selection
Data, duration and price are presented for fast comparison.
QR activation
A guided installation path reduces setup uncertainty.
Project context
PRIeSIM simplifies a technical travel purchase into four understandable stages: choose a destination, compare a plan, complete the purchase and activate through a QR-based flow. Albanian-language guidance is important because uncertainty often appears after payment, when a traveller must install the eSIM correctly and know which connection settings to use.
The experience spans mobile commerce and support. Prices, duration and data allowances need to be comparable before purchase, while device compatibility, activation and help remain visible afterwards. The project is marked live and credited to PRCONNECT and Bendyn. This case study describes the product journey without publishing customer, conversion or network-partner data.
Design decisions
Start with the destination
Travellers think first about where they are going, so discovery begins with place rather than technical plan codes or provider terminology.
Make plans comparable
Data amount, duration, destination coverage and price are grouped consistently to reduce uncertainty at the point of selection.
Continue after checkout
QR delivery and activation guidance are part of the product, not an external support afterthought. Clear instructions help users move from purchase to connectivity.
Project questions
What should a traveller verify before buying an eSIM?
They should confirm that the device supports eSIM, is network-unlocked and matches the plan’s destination and duration. They should also understand when the plan activates and retain access to installation guidance while travelling.
Why is mobile support part of the commerce design?
The purchase is only useful when the traveller can install and use the plan. Compatibility guidance, QR handling, activation steps and a clear support path reduce uncertainty at the moment it matters most.
Does this case study describe network coverage guarantees?
No. It explains the purchase and activation experience. Coverage, speeds, fair-use rules and availability depend on the selected plan and network partners and should be communicated through the current product terms.
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