01 · The challenge
What the product needed to solve
Multi-channel communication becomes risky when templates, consent, routing and approvals live in separate tools or informal processes.
Back to Desktop & Platforms
Customer Communication Platform · Private beta
PRCONNECT Relay
A controlled communication workspace for reusable templates, consent-aware routing, human approval and auditable sandbox message history.
Customer Communication Platform
Collection
Desktop & Platforms
Availability
Private beta
Platforms
Desktop web · Responsive workspace
Scope
4 disciplines
02 · The approach
How PRCONNECT shaped it
PRCONNECT Relay centralises the planning and review layer, keeping sensitive sends behind human approval and preserving an auditable history of sandbox activity.
03 · Product capabilities
The useful parts of the system
01
Reusable templates
Channel-ready message structures reduce repeated setup.
02
Consent-aware plans
Routing decisions keep opt-out and fallback context visible.
03
Human approval
Sensitive communication remains reviewable before execution.
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